Responsibilities to the Buyer
Responsibilities towards the Buyer
Starting Point of Responsibility of TurkBusiness Web Site towards the Buyer:
The buyer can ask for support from ORDER TRACKING unit of TurkBusiness.com.tr web site after reaching an agreement with the seller on matters such as product, time, amount, quality etc. If the seller gives approval to tracking of the production process of the received order by TurkBusiness ORDER TRACKING unit;
A- The buyer concludes an agreement with TurkBusiness SELLER AND ORDER TRACKING unit. If the buyer pays the fee specified in this agreement;
a-1- TurkBusiness SELLER AND ORDER TRACKING unit visits the seller with whom the buyer has reached an agreement. It prepares a report on the seller in parallel with the information demanded by the buyer and submits it to the buyer.
B- The buyer concludes an agreement with TurkBusiness SELLER and ORDER TRACKING unit. If the buyer pays the fee specified in this agreement, it keeps track of the production process of the product ordered by the buyer to the seller.
b-1- TurkBusiness SELLER AND ORDER TRACKING unit starts the tracking process of the order and informs the buyer of specific stages of the order. It submits the product pictures, quality and process to the buyer on the basis of the demanded report.
b-2- If it has been specified in the agreement, TurkBusiness SELLER AND ORDER TRACKING unit keeps track of the products concerned up to Turkish customs gate in order for them to reach the customer and informs the buyer of the case with a report.
C- TurkBusiness SELLER AND ORDER TRACKING unit does not impose any sanctions on the seller.
D- In case of actualisation of items A or B or both of them, responsibility of TurkBusiness SELLER AND ORDER TRACKING unit towards the buyer is to keep track of the most accurate information on the seller and the production process and to issue a report on them.
E- Everyone, who is a subscriber to TurkBusiness, can consult TurkBusiness attorneys free of charge on the matters related to TurkBusiness subscribers. If TurkBusiness attorneys have drawn up an agreement between the buyer and the seller and this agreement has been certified by the parties, the issues to arise shall not bind TurkBusiness and the attorneys.